Privacy Policy
Effective Date: 9/1/2026
Thank you for visiting the Sanders Clinic website (the “Site”). Sanders Clinic (“we,” “us,” or “our”) is committed to respecting your privacy and handling information collected through our Site responsibly. This Privacy Policy explains the categories of information we may collect, the purposes for which that information may be used, the circumstances in which it may be disclosed, and the privacy choices that may be available to you.
Please review this Privacy Policy to understand how information associated with your use of the Site may be handled. By accessing or using the Site, you acknowledge the practices described below. If you do not agree with this Policy, please discontinue use of the Site.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Sanders Clinic website and certain online interactions with our orthopaedic surgery and sports medicine practice. It addresses information you choose to submit, information generated through your use of the Site, and information that may be received through third-party services supporting our online operations.
This Policy concerns information handled through the Site. Information created or maintained in connection with medical evaluation, treatment, or other healthcare services may be governed by separate privacy notices, professional standards, or applicable healthcare laws.
Information We Collect
The types of information available to us depend on how you interact with the Site and what information you elect to provide.
Contact and Inquiry Information
If you contact Sanders Clinic through the Site, we may receive details such as your name, telephone number, email address, and the contents of your question, request, or other communication.
You should provide only the information reasonably necessary for the purpose of your inquiry unless a particular website feature specifically requests additional information.
Medical and Service-Related Information
When asking about our orthopaedic, surgical, sports medicine, or related services, you may voluntarily provide information concerning the nature of your request or the type of care in which you are interested.
The information collected will depend on the nature of your interaction with the Site. Submitting information through the Site does not, by itself, create a physician-patient relationship or constitute medical advice, diagnosis, or treatment.
Website and Device Information
Certain information about your visit may be generated automatically when you use the Site. This can include your IP address, browser type, operating system, device characteristics, referring website, pages accessed, and general information about your activity on the Site.
We may use this information to understand general website traffic and performance, identify technical concerns, and evaluate how visitors interact with our online content.
Information From Third-Party Sources
Information may also be received through third-party platforms or providers that assist with website functionality, communications, analytics, or other operational services.
The nature of any information received will depend on the services involved and the way you interact with those services.
How We Use Your Information
We may use information collected through the Site to support Sanders Clinic’s medical and administrative operations, respond to visitors, maintain our online services, communicate with patients or prospective patients, and satisfy applicable professional or legal responsibilities.
Medical Practice and Administrative Purposes
Information may be used to support routine practice administration, organize and respond to requests, coordinate communications, and carry out other functions associated with operating an orthopaedic and sports medicine practice.
Responding to Patient and Prospective Patient Inquiries
We may use information you submit to answer questions regarding Sanders Clinic, provide requested information, or respond to inquiries concerning our medical services.
Information may also be used to determine the appropriate administrative response to a request or to direct an inquiry to the appropriate point of contact within the practice.
Supporting Website Operations
Technical and usage information may be used to maintain the Site, monitor reliability and performance, troubleshoot problems, understand general visitor activity, and improve the accessibility and functionality of our online resources.
Communications
Contact details you provide may be used to respond to your communication or provide information related to your request, our services, or your interaction with Sanders Clinic.
Where appropriate, certain communications may provide options for adjusting your communication preferences.
Legal, Regulatory, and Professional Requirements
We may use information when reasonably necessary to comply with laws, regulations, court orders, legal proceedings, licensing requirements, or professional responsibilities applicable to our practice.
Information may also be used to help protect Sanders Clinic, our patients, Site visitors, or others against misuse, fraud, security threats, or other activity that could affect legal rights, safety, or operations.
How We May Disclose Information
Information collected through the Site may be disclosed in limited circumstances when necessary to support our operations, obtain professional or technical services, comply with applicable requirements, or protect legitimate interests.
Service Providers
We may disclose information to third parties that perform services on our behalf, including providers supporting website hosting, technology, communications, analytics, or other administrative functions.
These providers may receive information only to the extent reasonably necessary to perform the services for which they are engaged, subject to applicable legal and contractual requirements.
Healthcare and Professional Support
Where appropriate and permitted by law, information may be shared with healthcare, administrative, professional, or other support providers involved in assisting Sanders Clinic with its operations or services.
Any handling of information in connection with medical care may also be subject to separate healthcare privacy requirements and notices.
Legal and Regulatory Disclosures
We may disclose information when required or permitted by law, regulation, subpoena, court order, governmental request, or other legal process.
Disclosure may also occur when reasonably necessary to protect our rights, investigate suspected misuse or security incidents, enforce applicable terms, or protect the safety and interests of Sanders Clinic, our patients, visitors, or others.
Business or Practice Transactions
If Sanders Clinic is involved in a merger, acquisition, restructuring, sale of assets, practice transition, or similar transaction, information may be reviewed, disclosed, or transferred as part of that process, subject to applicable law.
Cookies and Similar Technologies
The Site may use cookies and comparable technologies to facilitate website functions, recognize certain preferences, evaluate general Site activity, and support website performance.
Cookies are small files that may be placed on your browser or device when you visit a website. Depending on your browser settings, you may be able to restrict, block, or delete cookies. Some portions of the Site may not function as intended if certain technologies are disabled.
Third-party services used in connection with the Site may also employ their own cookies or similar technologies under their respective privacy policies.
Data Security
Sanders Clinic maintains reasonable administrative, technical, and organizational measures intended to protect information collected through the Site from unauthorized access, loss, misuse, alteration, or disclosure.
No internet transmission, website, or electronic storage system can be guaranteed to be completely secure. Visitors should exercise care when providing information electronically and avoid transmitting sensitive medical or personal information through website features that are not specifically designed to receive it.
Data Retention
Information collected through the Site may be retained for as long as reasonably necessary to fulfill the purpose for which it was obtained, support practice administration, meet applicable professional or legal requirements, resolve disputes, or protect our rights.
Retention periods may differ based on the type of information involved, its intended use, and any legal, regulatory, or operational requirements that apply.
Your Privacy Rights and Choices
Depending on your place of residence and applicable law, you may have rights concerning certain personal information we maintain about you. These rights may include requesting access to, correction of, or deletion of certain information, subject to legal exceptions and limitations.
You may also be able to manage certain technologies through your browser or device settings and adjust certain communication preferences using options provided in applicable communications.
For some requests, we may take reasonable steps to verify your identity before taking action.
Third-Party Websites and Services
The Site may provide access or links to websites, platforms, resources, or services operated by third parties. Sanders Clinic does not control the privacy, security, or information-handling practices of those third parties.
When you interact with an external website or service, the information you provide may be subject to that provider’s own privacy policy and terms. We encourage you to review those policies before submitting personal information.
Information Related to Medical Care
Information submitted through the general features of this Site should not be considered a substitute for direct communication with a qualified healthcare professional.
Information created, received, or maintained as part of medical evaluation, treatment, or an established healthcare relationship may be subject to privacy requirements that differ from those described in this website Privacy Policy. Where applicable, separate notices or policies may describe how medical information is handled in connection with patient care.
Children’s and Minors’ Privacy
The Site is not intended to solicit personal information directly from children or minors without appropriate participation by a parent, legal guardian, or authorized adult.
A parent or guardian may contact Sanders Clinic regarding medical services for a minor. If you believe that a minor has provided personal information through the Site without appropriate authorization or involvement, please contact us so that the matter can be reviewed.
Changes to This Privacy Policy
Sanders Clinic may revise this Privacy Policy periodically to reflect changes in our website, operations, information-handling practices, or applicable requirements.
When updates are made, the Effective Date at the top of this Policy may be revised. We encourage visitors to review this page from time to time for the most current information regarding our privacy practices.
Contact Information
If you have questions about this Privacy Policy or the handling of information collected through the Site, please contact:
Sanders Clinic
Orthopaedic Surgery & Sports Medicine
5177 Richmond Ave., Suite 250
Houston, TX 77056
Phone: (713) 622-3576